Support
Write to us
Email support@steadyhare.ai. Tell us which device you use, what you expected, and what happened instead. A screenshot helps. Never send a password or a recovery key.
Questions people ask first
Am I ever locked out?
No. Steady Hare narrows access to the apps you chose when you fall behind your own plan, and it always leaves you a way to open them. If something in the app or on our side fails, access opens. A technical problem is ours, not yours.
Who can see my progress?
Only you, unless you invite someone. A partner, parent or instructor you invite sees what you chose to share, and you can stop that sharing at any time. Individual answers are never shown to anyone else.
How do I get my data out?
From the app's settings you can export everything you have learned, including the questions you have not yet been asked. The export is yours.
How do I delete my account?
From the app's settings. Deletion is immediate for sign-in and sharing, and the server copies are purged afterwards, including backups once their retention window passes. The app keeps a receipt of the request so you can ask us about it.
Which devices does it run on?
Android first. Other platforms follow, and the website will say so when they do.